Our Team
Kulbir Kandola
Managing Director
BSc Hons, M.A in Social Work, CQSW
Kulbir’s commitment and devotion to care then led her to purchase her own nursing home in 1996 and has built up a highly reputable nursing home care business in the Midlands with emphasis on highest quality of care. Her priority has always been to offer high levels of personal care in a homely, luxurious environment. Kulbir takes a close interest in the management of all her nursing homes to ensure that residents remain the number 1 priority at all times and that they are well looked after by friendly, genuinely caring staff.
Adela Pilmore
Home Manager
My name is Adela. I joined Eversleigh Care Centre as Deputy Manager in January 2025, a role I believe I excelled in. This is the reason that in May 2026, I was pleased and honoured to be promoted to the Home Manager role. I bring with me over 26 years of nursing experience within the healthcare sector. I have previous experience as a Deputy Manager and Clinical Lead in various areas of the care sector. This has enhanced my understanding of the needs of residents their families and associated teams in the care field whom we work very closely with. I have developed strong leadership skills and am committed to creating a safe, warm, and supportive environment where our residents can feel valued and respected. I am fully committed to achieving and maintaining the highest standard of care for our residents. I am passionate about my role and dedicated to leading the team here at Eversleigh Care Centre.
Outside of work, I am a proud mother of 2 daughters. I enjoy spending time outdoors, connecting with people, and bringing happiness to those around me. I also enjoy travelling and spending time with family and friends over a good meal.
I like to maintain an open-door policy, so please feel free to call and arrange to meet me at any time. I look forward to meeting you.
Managers
The Home Manager is supported by a full time supernumery Deputy Manager and a full time supernumery Senior Team Leader. There is a full time Training Manager who delivers an extensive training programme to all staff. The management team is supported by an Office Manager and an Accounts Manager. The Manager can be contacted by emailing office@eversleighcarecentre.co.uk.
Care Team
We have a team of highly qualified, experienced and compassionate nursing staff, care team leaders and care assistants. All care staff are required to complete the Care Certificate as a minimum standard. The Care Certificate is an agreed set of a minimum of 15 standards that sets out the knowledge, skills and behaviours expected of the role of a Carer.
The care team is highly trained and qualified to provide end of life care. We have two full-time activities coordinators who organise activities in line with the requirements of the residents. Our staff are chosen for their caring attitudes, compassion and they like to go the ‘extra mile’ for their residents. Resident and relative feedback repeatedly praises staff for their passion and commitment to their residents.
Hospitality Services
We have a team of staff in the catering department led by the Head Chef. The Head Housekeeper manages a team of housekeepers and laundry staff. We have two full-time Maintenance Managers. All staff ensure high standards of service are provided to our residents at all times. We are very proud of our housekeeping team whose outstanding work has been recognised by the West Midlands Care Association through their Care Awards.
In 2018 our Head Housekeeper, Rita Lindo, who has worked at the home for 20 years, was presented with the ‘Excellence in Care’ award. In addition, all the housekeeping staff were recognised by the Infection Control Department at our local health authority and were awarded ‘Higher Gold’ status. We are equally proud of our catering team whose kitchen staff were awarded 5* Catering status in 2017 by the Environmental Health Authority.
Supervision & Training
Staff are regularly supervised on duty and we provide good staffing levels to ensure that our high standards of care are maintained. Each member of staff has a regular formal meeting with a manager to review their performance and to consider ideas and feedback they have. Everyone receives an annual appraisal with the Home Manager. The home has been accredited with Investors in People status which is a national standard measuring the quality of supervision and management of staff. The Investors in People accreditation is reviewed every three years to ensure the home is compliant with the IIP Standard.
We provide regular training to maintain and improve standards, and to ensure staff skills and knowledge are kept up-to-date. New staff complete a comprehensive induction course. The majority of the training is delivered by our Training Manager and external training is provided where needed. The nurses attend regular clinical updates.
